*At ForexGrand we do not charge any withdrawal fees from your cards
*Bank may charge fees for transfers ranging between $30 and $35 depending on the location.
The following rules can be applied for all withdrawal requests:
- Credit card deposits must be withdrawn first. Once all deposits made via the credit card are refunded, you will be able to withdraw via any other optional method.
For example, you have deposited your trading account with $500 via credit card.
You made a profit and have a current balance of $1000. You need to withdraw $500 to your credit card and the remaining $500 can be withdrawn via any other optional method.
- To withdraw money, a client must submit full documentation required by our compliance department. if some documents are not provided, you will be required to submit the missing documents.
You may submit your documents via personal account or send an e-mail to [email protected]
- Withdrawals must be approved by our risk management department in accordance with the withdrawal terms and conditions. Please, check margin and/or any open positions in your account to withdraw your funds without any risks of liquidation of the current open positions.
How long should I wait for my funds to be transferred?
Please, remember, the time needed for the funds to be transferred will vary depending on your payment method.
Bank transfers - normally take between 3-6 working days for the funds to be credited to your account. However, please note that in some cases banks may take up to 10 working days.
Credit card transfers - Credit/debit card withdrawals usually take between 5-8 days for the funds to be withdrawn from your account.
For any further questions, please, contact [email protected]